Verification (KYC)
Overview
Bingo Betsy Customer Service
Last Update a month ago
Verification (KYC)
Verify before requesting a withdrawal. KYC review can take 24–48 hours (usually faster). We can only process withdrawals from verified accounts.
How to verify
Log in → My Account → Account Verification (left menu).
Upload the requested documents (valid photo ID, recent proof of address, and payment method if asked).
Make sure your name, DOB, and address match your account, then Submit.
Review time
Allow 24–48 hours for review. You’ll be notified once done by a chnage of status in your account from "unverified" to "verified" and/or by email when it’s completed.
Security note
Upload documents only inside your profile. Never send KYC docs by email or chat.
Live Help: Available on every page when you’re logged in—open the chat.
Help Center (Help Desk): help.bingobetsy.com
Submit a Ticket: Go to the Help page and click “Submit a Ticket” (upper right).
Email tip: If you’re expecting an email from us, check Spam/Junk and mark our emails as safe so they arrive in your inbox.